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Welcome to the Operations Open Site! |
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Using knowledge brokering to improve business processes: Interview with the authors
Knowledge brokering is form of open innovation whereby companies
systematically seek external ideas from people in a variety of industries,
disciplines, and contexts. In this podcast, Corey Billington and Rhoda
Davidson—authors of "Using knowledge brokering to improve business
processes"—discuss open-source approaches to process innovation. (2/2/2010)
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Building India: Accelerating infrastructure projects
India has set an ambitious
target of investing $500 billion in infrastructure between 2008 and 2012.
However, it has consistently fallen short of meeting such targets over the last
few years. This article is the first of a five-part series called Building
India. The series provides a comprehensive perspective on the potential GDP
loss due to inefficiencies in implementation and proposes a set of measures
various stakeholders can take. (1/27/2010)
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Measuring innovation
Can companies measure the impact of their innovation activities? Can
they benchmark their performance on innovation against that of their peers? Can
the long-term effects of innovation strategies be tracked systematically? Yes,
yes, and yes. In fact, not only can companies objectively assess innovation; we
believe they must. (1/25/2010)
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McKinsey on Lean: Grass-roots green
This year, we kick off the McKinsey on Lean column with a topic high
on the business agenda—energy efficiency. Senior Expert Ken Somers talks about
uncovering important opportunities for energy saving in perhaps the most obvious of places—the shop floor. (1/20/2010)
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Relationship service cells
Today's financial institutions offer a broader range of sophisticated
products to more clients than ever before. But at too many institutions,
providing the promised level of service to clients remains a
challenge. (1/19/2010)
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Cashing in on a quality transformation
Automotive players seeking additional cash and profit opportunities can find them by systematically building their house of quality, freeing up the equivalent of more than 2 percent of revenue. (1/18/2010)
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