Since joining McKinsey in 2000, Bill has focused his work on driving large-scale organizational and cultural change for diverse clients across North America, Europe, and the Middle East. An expert on the role of culture, values, and leadership in improving business outcomes, he helps top executives enhance organization-wide management effectiveness.
Winning hearts and minds in the 21st century
Leaders must consider new ways to change the attitudes and behavior of employees.
How companies can redesign jobs
New digital tools and workforce platforms can help mobilize talent and improve employee satisfaction.
The four building blocks of change
For transformations to succeed, having change stories developed and told by leaders is one of several key success factors
The fairness factor in performance management
Many systems are under stress because employees harbor doubts that the core elements are equitable. A few practical steps can change that.