Operations Extranet Editor

Web Editor, Munich, Germany

Publications

The McKinsey Supply Chain Executive Academy

A two-day forum for supply-chain executives and McKinsey experts helps organizations transform toward digital supply chains.

Top picks of 2016: Manufacturing

Top manufacturing articles of 2016

Top picks of 2016: Procurement

Top procurement articles of 2016

Top picks of 2016: Product development

Top product-development articles of 2016

Top picks of 2016: Service operations

Top service-operations articles of 2016

Top picks of 2016: Capital productivity

Top capital-productivity articles of 2016

Top picks of 2016: Supply chain management

Top supply-chain-management articles of 2016

Top picks of 2016: Various topics

Top articles of 2016 on various operations-related topics

Digital Top Ten

We’ve selected 10 of our top articles that show how far-reaching digital promises to be, and how companies can take full advantage of it.

Visit the Automotive & Assembly Extranet

If you're interested in the automotive industry, your Operations Extranet subscription is now twice as powerful, giving you complete access to the Automotive & Assembly Extranet with no additional registration.

Is your lean manufacturing transformation waxing or waning?

Is it true that most transformation efforts do not deliver their promise? Share your experiences.

"Go & See" Learning Programs for Lean Management

Build your lean skills by learning with and from peers through experiential programs

Top picks of 2015: Product development

Top product development articles of 2015

Top picks of 2015: Service operations

Top service operations articles of 2015

Top picks of 2015: Various topics

Top articles of 2015 on various operations-related topics

Top picks of 2015: Procurement

Top procurement articles of 2015

Top picks of 2015: Supply chain management

Top supply chain articles of 2015

Top picks of 2015: Capital productivity

Top capital productivity articles of 2015

Top picks of 2015: Manufacturing

Top manufacturing articles of 2015

Best sellers from Q2, 2015

Most popular articles from 2nd Quarter, 2015

First quarter roundup, 2015

Articles from Q1 2015 at a glance

Delivering digital customer journeys faster and cheaper than ever

McKinsey experts share how world-class organizations are digitizing customer journeys at pace and scale

Driving energy, water, and material efficiency in your global supply chain

Simple web-based tools can spur supplier collaboration and achieve real resource efficiency gains in the supply chain

Boosting your margin with Cleansheet cost engineering

Companies can increase their purchasing power and operations performance with bottom-up cost transparency

Harnessing Big Data and analytics to redesign Customer Journeys

A new data-driven approach to Customer Journey analytics can reveal improvement areas

Achieving top quality at competitive cost

Timely investments in the building blocks of quality can improve quality and reduce cost

Support the movement: Customer experience organization

A major cable TV provider shares insights on what it takes organizationally to create a great customer experience, in this 45-minute webcast recording

Supplier collaboration in agricultural commodities and ingredients

Hear about the real value of effective sourcing and supplier collaboration in the food value chain

McKinsey Supply Chain Performance Index (SCPI)

The SCPI tells you in just one number how well your supply chain is performing relative to your peers

Digging deeper: The power of mining data and advanced analytics to increase yield

Process industries don't have to accept extreme variability as unsolvable provided they use the right approach

Finding the alligators: Assuring reliable supply across a global network

Two presenters show what great looks like in supply chain reliability using a pharma example

Executive Operations Experience program - from strategy to execution

A joint program with academia offers executives the opportunity to broaden and deepen skills across operations in an experiential learning format

Driving excellence in pharma direct sourcing

Leading pharmacos use clean-sheet modeling to cut direct costs

Bringing customer experience to the front lines: The secret to delighting customers

Focusing on employees is key to delighting customers every step of their journey

The lean management enterprise

An integrated approach to lean management transforms enterprises from the front line to the executive suite

It pays to sweat the small stuff, especially on capital projects

Advanced approaches to managing portfolios of small to medium capital projects create substantial value

Customer experience measurement and metrics

Truly predictive Customer Experience metrics are linked to business outcomes

SCM 2020 - how to finally make supply chain a differentiator

Supply chain improvements can be the best response to changing business models and cycles, more and tougher consumers, and growing costs

Defining the journeys that matter

A 30-minute webcast showing companies how to best think about their customer relationships in the light of the customer value equation

Low cost is not enough: how multinationals succeed in emerging markets

Many multinationals use flawed strategies to tackle emerging markets, all but ignoring the needs of their customers

ROI: The changing relationship between customer experience and value

A 30-minute mini-webcast explains how customers have changed, and what needs to happen to keep them

Building your own successful sourcing academy

McKinsey experts share success factors for building an in-house procurement academy in this one-hour webcast recording

Best sellers: Manufacturing

Manufacturing best sellers as of October 2013

Best sellers: Various operations topics

Best sellers as of October 2013 on various operations topics

Best sellers: Performance transformation

Performance transformation best sellers as of October 2013

Best sellers: Product development

Product development best sellers as of October 2013

Best sellers: Purchasing and supply management

Purchasing best sellers as of October 2013

Best sellers: Supply chain management

Supply chain management best sellers as of October 2013

Best sellers: Service operations

Service operations and lean services best sellers as of October 2013

Best sellers: Capital productivity

Capital productivity best sellers as of October 2013

Changing the customer experience paradigm: Shifting from moments to journeys

A new approach to customer experience has proven highly effective for a major European insurer

Turning crisis into cash: A private equity turnaround approach to external spend reduction

In this webcast recording, a mining company's procurement officer talks about the surprising benefits of a non-traditional approach to reduce spend

A new approach to asset productivity (webcast recording)

Physical assets don't often get the kind of end-to-end oversight they need for companies to stay healthy, presenters show in this webcast

Boosting energy efficiency: lessons from the paper industry

Savings from fixed costs alone are the wrong way to think about energy-efficiency initiatives, this one-hour video webcast shows

Best sellers: Manufacturing

Manufacturing best sellers as of Q1 2013

Best sellers: Various operations topics

Ops best sellers on various topics as of Q1 2013

Best sellers: Performance transformation

Performance transformation best sellers as of Q1 2013

Best sellers: Product development

Product development best sellers as of Q1 2013

Best sellers: Purchasing and supply management

Purchasing best sellers as of Q1 2013

Best sellers: Supply chain management

Supply chain best sellers as of Q1 2013

Best sellers: Service operations

Service operations best sellers as of Q1 2013

What winning looks like: Building strong pharma operations with organizational health

Pharmacos can learn what they are missing on the road to organizational health, as presenters explain in this webcast recording

Mastering the art of supply chain collaboration

Successful supply chain collaborations can and do yield great rewards, as panelists show in this one-hour video webcast recording

Transforming the healthcare supply chain

Three McKinsey supply chain experts share their insights from working in pharma and healthcare in this webcast recording

From Fragile to Agile: Operations for Asia in the 21st century

Presenters in this one-hour webcast recording targeted for an Asian audience show how some companies are staying ahead by staying agile

Designing the transformation journey: Insights from three senior program leaders

Three senior leaders in this webcast recording share some of the lessons they learned in designing their large-scale transformations

Cash and capabilities

A webcast offers personal testimony from a procurement executive on how to effectively build both cash and capabilities in a purchasing transformation

The leap to agility: why you shouldn't wait

Agility in operations is essential to staying competitive and healthy in today's world, this one-hour webcast recording maintains

Special announcement: Operations Extranet Relaunch

A brand new look and improved usability are part of a major facelift for the Operations Extranet

Top picks of 2017: All operations topics

Top articles of 2017 across all operations-related topics.

Top picks of 2017: Advanced Analytics

Top advanced analytics articles of 2017

Top picks of 2017: Capital Projects & Infrastructure

Top capital projects and infrastructure  articles of 2017

Top picks of 2017: Digital Operations

Top digital operations articles of 2017

Top picks of 2017: Performance Transformation

Top performance transformation articles of 2017

Top picks of 2017: Product Development

Top product development articles of 2017

Top picks of 2017: Procurement

Top purchasing and supply management articles of 2017.

Top picks of 2017: Manufacturing

Top manufacturing articles of 2017.

Top picks of 2017: Service Operations

Top service operations articles of 2017.

Top picks of 2017: Supply Chain Management

Top supply chain management articles of 2017.

McKinsey’s Global Robotics and Automation Survey

Why are companies buying robots, and how are they thinking about investment in robotics and automation going forward?