Making product development as digital as tomorrow’s products

What could your organization learn from some of the best performers in digital R&D?

Extended lean toolkit for total productivity

By adapting and extending current lean-management capabilities, companies can put new resources to the best possible use.

Next generation PLM: Rise of the digital twin

Do the 90s want your product lifecycle management back? For today's toughest PLM problems, consider a "digital twin." 

How good is your company’s internal customer experience?

A service leader explains how her organization creates a seamless customer experience from functional departments through to the front line.

6/15/2017 | Tags: Banking, Insurance, Service Operations

Ask an Expert: Capturing fleet impact from telematics

Get the most out of sensors and telematics for your fleet operations.

How to achieve and sustain the impact of digital manufacturing at scale

Digital shows great promise for manufacturers. Three principles help overcome talent and data-management constraints.

Playing catch-up in advanced analytics

Don't lose any more time in building your organization's analytics capabilities.

Make milestones matter with ‘decision gates’—stage gates with real teeth

Stage gates often provide too little scrutiny into projects. Decision gates channel resources to the strongest business cases. 

Five new truths about zero-based budgeting

ZBB can help change your whole culture to use resources more wisely. Don’t let the myths keep you from starting.

When the customer experience starts at home

Role-model great customer experience: Make sure your functions give great service to your employees. 

6/13/2017 | Tags: Banking, Insurance, Service Operations